Privacy Policy

At Hello Friends Yoga (“company”, “we”, “us”, or “our”), your data and your privacy are important to us and we do everything we can to store your data securely and use it with respect.

By using or accessing our website or by providing personal information to us on or through this website, you consent to the collection, use and disclosure of that information in accordance with this privacy policy.

To fully understand your rights we encourage you to review this Privacy Policy. By using or accessing the Website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, do not use or access the website.

If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at hellofriendsyoga@gmail.com.

This privacy policy applies to all information collected through our website (such as http://www.hellofriendsyoga.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites").

1. WHAT INFORMATION DO WE COLLECT?

We collect information about you when you register with us or enquire about one of our courses or other events. We also collect information about you when you voluntarily provide feedback to us. This information may include:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data

Information generated by the relationship we have with you, including (in addition to the above) your bank and financial details. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Information generated by visiting our website or engaging with us on social media.

2. HOW DO WE COLLECT INFORMATION ABOUT YOU?

We may collect and process information that you provide during your interaction with our website. This could be, but is not limited to, one of the following ways:
• Giving information to us directly e.g. by email, registration form, or via other media.
• Requesting information.
• Communicating with us directly via email or telephone.

We only use your personal information when the law allows us to. Usually, we use your information in the following circumstances:
• Where you have given consent for us to process your information e.g. as part of a course registration.
• Where we need to perform the contractual obligations we have entered into with you personally.

And for one or more of the following purposes:
• To manage our relationship and administer our business as part of our contract with you.
• To carry out a request.
• To improve our customer service, including through a more personalised user experience.

• To send you marketing and promotional communications. We may use your personal information for marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time by emailing hellofriendsyoga@gmail.com.

We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites. We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

3. SHARING YOUR INFORMATION

We will not share your personally identifiable information we collect through the Website, except in the following occasions:

• We may use the information we collect from you to fulfil your requests to achieve a legitimate business purpose, to manage the Website, to communicate with you about registration, services, and events related to yoga.

• We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

• We may be legally obligated to disclose information about you in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes.

4. HOW DO WE STORE YOUR DATA

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5. COOKIES & TRACKING

We may use cookies to access and store your information. The information we collect with cookies allows us to deliver content tailored to your interests, improve information we provide, customise our content, and statistically analyse usage of our Website.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying UK tax accounting requirements.

7. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at hellofriendsyoga@gmail.com

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request review, update, or delete your personal information, email hellofriendsyoga@gmail.com. We will respond to your request within 30 days.

8 CHANGES TO THIS POLICY

We may change the terms of this privacy policy from time to time. We will keep it under annual review and any updated versions will be indicated by a “Revised” date. We will make changes outside of this in the event of a significant change in the law.  We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Last updated March 13, 2026